Download file | Play in new window | Duration: 52:56 | Recorded on December 20, 2022
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EPISODE DESCRIPTION
In this episode Co-Hosts Steve Tinnelly and Ramona Acosta speak to Cindy Collins on the Vendor/Manager Relationships
KEY POINTS
- Recognizing our vendors as business partners to support our mutual clients
- Utilizing our business partners as a resource
- The value of developing a long-term relationship
- How to properly vet business partners
ABOUT OUR GUEST
Cindy Collins, Vice President of Community Management, has joined the PMP team in San Diego and brings over 23 years of experience in homeowner’s association management in San Diego giving her a unique and in-depth perspective of the local market.Throughout Cindy’s career, she has consistently demonstrated her ability to successfully lead teams that deliver results. With a wide range of expertise including new community development and construction, as well as aging communities, Cindy has made it her mission to inform and educate board members, so they have theconfidence to make the best decisions for their communities. She also served on her own HOA board for five years, giving her insight and perspective into the processes and needs of board members. Her high-touch communication style, level of care for excellent customer service, communication and direct straightforward approach to problem solving has resulted in high customer satisfaction and employee retention rates.Cindy earned her Bachelor of Arts degree from Columbia College in Chicago and work towards a Master’s in Public Administration with a focus on Not-for-Profit Organizations. She has been a member of the Community Associations Institute (CAI) since 2000 and served on the CAI Educational Services Committee for four years. Industry credentials include the Community Associations Institute as a Professional Community Association Manager (PCAM®), the highest professional recognition available to community association management professionals, as well as the AMS and CMCA® certifications
Read more about Cindy Collinss here
